Exchange & Refund Policy for HM Kids Clothing

We want you to love your HM Kids Clothing purchase!

Returns & Exchanges: You can return or exchange items within 7 days of purchase.

Eligibility: Items must be unworn, unwashed, with all original tags attached and in original packaging, along with proof of purchase.

How to Initiate: Email us at [Your Customer Service Email Address] with your order number and details. We'll provide return instructions.

Shipping Costs:

• We cover return shipping for defective/incorrect items.

• Customers cover return shipping for other reasons (e.g., change of mind, size).

Processing: Approved refunds are processed to your original payment method within [Number, e.g., 5-7] business days. Exchanges ship within [Number, e.g., 3-5] business days after inspection. Original shipping fees are non-refundable.

Damaged Items: Contact us immediately at [Your Customer Service Email Address] with photos if your item arrives damaged or defective.

Questions? Email us at [Your Customer Service Email Address].